How to place order?
- Send us all details, such as artworks, materials, size, colors. If not sure about the details, many sample pictures in our website for reference.
- We offer quick quotation
- Payment
- We make computer design
- If you want to make samples first, we will make samples after receive your sample charge. If not, please skip to step 6.
- After received your design or sample approval, we produce the bulk immediately
- Bulk inspection and shipping
- After-sales service
What’s the MOQ?
MOQ of the most products is 100pcs. Box, paper bags is 500pcs. Plastic packaging is 1000pcs
What’s the delivery time?
Production time of the most products is 10-15 business days. Others are 15-20 business days
What’s the shipping time?
- By sea.
It is cheapest option, suitable for goods with large weight and volume. Shipping time is 1 month around.
- By express.
DHL / TNT / UPS / FEDEX / EMS/ARAMEX, which would takes a week around, suitable for small quantity goods. The freight charge we offer is 30~60% discount of the official price.
- By air freight.
Shipping time is 7-10days. It is cheaper than by express, and time is less than by sea.
How much to make a sample?
Sample charge depends on what kind of products. woven label is $15US, other kinds of samples are about $30-$150US. We can send also send general samples for your quality reference. You just need pay shipping cost.
What payment term we accept?
- PayPal
- Money Gram/Western Union
- Bank Transfer(T/T)
What kind of file format needed for design?
We need vector graphic file but not bitmap file. vector graphic file has to be PDF, AI, EPS, CDR, and the design must be still clear even after infinitely enlarge, no the phenomena of mosaic.
Can you help making design if I do not have artwork?
After place order, we will make you design for free; If you want to make design in advance, there will have design fee, but will return back after you place order.
Could we see pictures once first product finished?
If you make samples first, of course you will see picture; if make bulk directly, we will take pictures after bulk finished, because usually bulk would be finished at same time. but woven labels can do pre-production samples and take pictures.
If the goods were not satisfied, can the payment be returned back?
It depends on what caused the problem. If we did not made the goods as your requested size, color, techniques or confirmed design, we can re-make the goods, or return the payment, or negotiate solutions, such as give some discount, etc. Otherwise, we can’t be responsible for the problem, but we can offer some discount for re-making the goods to reduce your losses.
Could you send entire price list?
We are happy to provide you the quotation anytime, but there is no price list. Because all products are customized, price is related to many details like color, size, material, techniques, etc.
What international brands have you cooperated with?
We cooperat with more than 5,000 brands worldwide include many well-known brands, but we cannot publish their names because of confidential agreements.
Are you a trader or a manufacturer?
We are a comprehensive company, with our own R&D and design capabilities. We have some our own production lines, and, some processes would be made by our cooperating suppliers, Who have long-term co-operation with us. They have passed our own inspection and testing, quality is stable.
